Anger and Stress in Casinos

Casino employees are often vulnerable to a range of physical and emotional problems. Employees who work in casinos are expected to always treat customers with respect, smiles and dignity. Shelly Field, who counts “100 Best Careers in Casinos and Casino Hotels” among the 20 books she has written, said the 24-hour go-go atmosphere found in casinos piles stress on workers. “In the casino business you always have to be `on,’ and that adds to stress. Having to smile and be customer-service oriented on a constant basis becomes stressful in some instances,” said Field. The primary goal is to keep customers in the casino happy in spite of their attitude or behavior. Customers may often be intoxicated or angry over gambling losses. Employees are expected to tolerate rude and often insulting behavior. This can lead to stress, depression, hypertension, heart disease and anger. Since anger is a secondary emotion it is almost always preceded by frustration, stress or some other intense emotion.

Unrecognized and/or untreated workplace stress and anger can lead to an increase in sick day usage, accidents, interpersonal conflicts and poor morale. The resulting frustration experienced by the employee can trigger an angry outburst or employee burnout. According to an article published in CasinoDealers.net. Stress is extremely problematic among casino workers: 75% of casino workers identified stress as a significant cause of job dissatisfaction.50% of surveyed casino workers reported “a lot” to moderate stress.15% of medical claims among casino workers are reported to be stress related. Medical providers report that stress is a major contributor to most physical and mental health problems. Substance abuse, excessive eating and gambling are the principle occupational injuries of white collar and customer service workers. Stress indirectly costs employers $150 billion annually. Unfortunately, 25% of all surveyed managers believe that anger is an acceptable management strategy oblivious to the cost to the company as well as to employee morale. Stress is expensive emotionally, physically and financially for both employees and their employer.

Enlightened risk management and human resource consultants are aware of the business and legal exposure to organizations that ignore the need to address workplace stress, interpersonal conflicts, anger and person directed aggression. The average cost to an organization to defend itself against litigation charging workplace abuse, is $700,000. The introduction of anger management courses which include techniques for recognizing and managing stress, managing anger, improving communication and increasing empathy have been shown to effectively address workplace stress and interpersonal conflicts.

Research conducted at the University of South Florida, demonstrated that when an anger management program was introduced to students in one class, the entire school benefited. Similarly, a twelve month study conducted in one unit consisting of 16,000 employees in the U.S. Postal Service resulted in a savings of 1.7 million dollars. There was an increase in morale, increase in workplace performance, and reduction of sick day usage, a reduction in accidents and a dramatic decrease in workplace conflicts.

In addition to offering anger management to employees who exhibit problems managing stress, communicating effective and demonstrating emotional intelligence; anger management classes can be a cost saving intervention relative to preventing workplace conflict and improving employee morale.

A typical program can be implemented by providing brochures, or pamphlets explaining what an anger management class is and is not. Often, employees are reluctant to attend any program which may imply mental or emotional disturbance. Therefore, it is essential that the course be explained in simply language as a class designed to teach skills in managing stress, anger and improving communication and increasing empathy.

In order to address the stress and frustration often found among casino workers a good anger management program can provide the workers strategies to manage their stress and anger. In addition the essential components of a good anger management program should include skills to improve communication and increase empathy. This is not a program to deal with severe emotional problems and therefore employees should not experience any stigma associated with attending such a class. These courses are generally taught in small groups with approximately 20 employees with separate groups for management and line staff so that each can feel free to express themselves openly. Management staff often benefit from additional training on how to recognize signs of employee stress or depression in their work units.

Conclusion

Casino workers experience a high degree of workplace stress and anger based on the unique nature of their work environment. Like doctors, firemen and law enforcement officers, the stressful nature of the work is not likely to change. Instead, it is the employee who must be taught skills to manage his or her stress in ways that increase rather than decrease his job performance and team morale. The introduction of anger management courses are a cost saving intervention for business and industry.

Best Online Sports Betting Sites

The world and the things around it are mostly working by the touch of technology. The alterations that we are having made by the technology are being so beneficial to us. Things are made much easier now and almost everything is more useful. The computer is the number one example of the change that the technology has given us. We do not have to go places or read books anymore just to be able to research; for we can now find anything we need like jobs or places by Google. We can also look for entertainment in the computer through fun sites. If you are a book lover or just plainly curious, you can read novels or any type of books like online sport books in your computer. In addition, downloading it would be better so you can upload it to your gadget and read it there. There are also numbers of job online if you are looking for one.

If you think it would be hard, well it is not. Communication is very easy to establish with the internet by electronic mails or what they call as E-mail. You can also chat by instant messaging or see one another face to face using the web cam that can be bought and attached in your computer. Most people make money from computers. Gaming is so demanding to all ages. That is why most invest for computers to build their own shops. Some might not be a fan of online games but surely there will be sites that are so much in demand to look at too. Gamblers are seen in such stores as well because of the sports betting sites. They are the ones that make money by online sports betting legal.

Sport betting is obviously a kind of gambling. This is usually played by those who watch sports regularly or people who just want to make money. This works by betting on the team on any sport, which can be soccer or basketball, by putting money in any cost you want in it. If the team you bet on loses, then you have just lost all the money you bet. However, if the team got the victory, you just got all your money back with profit, which makes you richer than you are right now.

Is this easy or what? This betting process is usually done in betting houses but now, you can just go over your computer to look for the best Sports betting online that is available for you. These sports betting online sites are scattered in the World Wide Web for you to find. Making the betting online has saved us from wasting so much effort and time. But then again, which can be the best sports betting online site from all that you will find? You should ask the betters you know on the site which ones they would think are believable. The site must have a good reputation and are already trusted by many like the enthusiasts in sports betting.

You may look at sites like VIP sports to help you with betting on your picked sports team. This VIP sports is known all around the world by their eminent betting online. They will give you choices that are deluxe in the line of sports betting like NBA, NFL, Formula 1, NASCAR, horseracing and the most famous sport in America, the Major League Basketball. The VIP sport is not the only site that is best in the world. There are also BetCom, MyBookie, BetGameDay, and many more.

These sites may really be the best in sports betting but then these do not guarantee you a win. What you will need is a system that will make you win and consistently let you earn money.

What Sports Betting Websites Present More Than Odds?

In this article we are going to discuss about websites that contain the superior sport betting solutions.

If you Google it, you will find thousands of links that are about sports betting and some of these links contain great betting tips on the Internet. Let’s study closer on certain of these websites.

If you are a good bettor and are familiar with betting you might have heard of Bodog, Betmaker, The Greek and Pinnacle? These websites are the best sports books as many reviews have confirmed them and wrote several reviews about them.

So what is that these books offer to make them so special compare to the other sports betting websites?!

What similarities and strategies could these websites have? More than anything else it’s our decision, not the conditions of our betting’s that determine our betting’s destiny.

These websites have some advantages which can help a bettor to win the game or guess which sports team will win the game. The following are some facts that reveal some of the advantages that these websites do have:

o The first and foremost fact is that these websites concentrate on sports betting. You don’t see ads or any other topics in these websites. It is all about game and betting. We won’t deny the fact that there might be a couple of casino games or poker games in some of them, but the focal attention of the website’s content is sports betting. So as you see the niche is pretty clear about spots gambling. These websites contain the best gambling with great graphic and user interface. Webmasters of these websites try to keep them bug free so that people will enjoy surfing around and betting on their favorite teams.

o These best sport books contain the best online support that make sure your needs are met. They are there to answer to your questions and help you to solve your problem. This is one of the important factors for an online business which is to provide a great customer service.

o They provide odds upon the entire great USA sports which are famous and favorite teams not only in America but also the other countries of the world. These websites or sport books contain popular odds such as: soccer, football, hockey and cricket.

o As we talk about earlier, these websites have a great user interface and various methods of payment. This will facilitate payment procedures without a problem. A user who wishes to use these betting websites can trust their payment gateways as they are equipped with security system which prevents hackers to hack in and steal away people’s money. A user simply sings up a membership, receives some amount of bonus on deposit, and then starts the game.

o These electronic sports books or websites provide services such as point spreads and over or under and moneyline

o Each of the sites provides free information on betting and/or sports news.

o All of these sports books have a track record of at least nine years.

Although these websites have a great security system, you might think as to whether anything happens and you experience any problem! Long story short, you might think whether something goes wrong!

I presume nothing is 100% secure as long as it is online. Hackers nowadays have been using sophisticated tactics and methodologies to break in to a system. There are no doubts in it. However the odds for these sites get hacked is 30-70%

However there are many factors for you to consider when you wish for choosing the best sports book on the internet. This is up to you to choose which website you would like to choose. Nothing can resist the human will that will take even its existence on its stated purpose. As long as you plan to win a game, then you are prepared to give it a go.

Poker Book Report Wars: Arnold Snyder Challenges David Sklansky

Arnold Snyder is not new to gambling, but he is a new writing force in the world of poker. Having recently written a ground breaking tournament poker manual, he has ignited a debate of old school verses new school, aggression versus conceding, and blunt force betting verses the fear of losing. With the publication of The Poker Tournament Formula, Snyder has captured a loyal and expanding audience of strategy-hungry tournament players that contribute to Snyder’s online forum like packs of wolves, frequently taking frisky bites at the old school tournament thinkers.

Collectively, those thinkers are represented (at least ideologically) by David Sklansky the resident professor and writer of Tournament Poker for Advanced Players. This book, now several years since its first publication, and before the boom, put into motion the tight-early and tight-aggressive strategy that simply made common sense of hold’em tournaments. This strategy is guided in nature by the Gap Concept described in Sklansky’s book as “you need a better hand to play against someone who has already opened the betting, than you would need to open yourself”. Even modern superstar writers like Dan Harrington and Phil Gordon use this in their strategies as well, so you know it has to have some merit. As such, it is not unusual to find that squeaky, tight-aggressive player at numerous final tables that has got enough playable cards during the tournament to have survived to the final table.

Survived is the key word here, as he (insert any Sklansky drone) is rarely among the chip leaders. Further, rarely does the player return to a final table, because the basic tight strategy of relying on enough quality hands also has to be fused with having them actually win pots, and hold up throughout the tournament. As Snyder points out with much experience, it is those “quality” hands he gets kicked out of tournaments playing, as opposed to position plays with weak holdings.

Where Snyder feels The Gap is a completely misguided concept is in the smaller buy-in tournaments that many players participate daily, in local casinos, regional events and online poker sites. Snyder feels that this is a lucrative segment, as many players may never have a bankroll big enough for $10,000 and $15,000 entry fees for the WPT and WSOP. However, if you play these smaller tourneys the way Snyder plays them, you will soon enough be able to pay for a $10,000 entry fee!

Snyder breaks these smaller tournaments down, and categorizes them into a skill level based on the chip and blind structure combined with the amount of entries. Depending on the skill level and patience factor of the tournament, your strategy is going to be radically different than anything Sklansky would recommend. The underlining of that strategy is based largely on position play, and pressuring your opponents, who have likely missed the flop as much as you have. This is executed in spite of your hole cards, not because of them. Snyder’s wolves say this strategy works it sheer numbers in large part because of the Sklansky type tournament opponents who know nothing more than to fold out of position or out of flop weakness.

Both writers have forums and both have supporters, and it is interesting to hear some of the challenges put forth from the Snyder Wolves – “specific mistakes in Sklansky’s and Malmuth’s advice”, “I’ve been giving a lot of thought to the “Gap Concept” and why it’s wrong.”, “Waiting for Sklansky to speak”, ” The burden of proof was Sklansky’s, and all he did was add to his errors”, “Sklansky’s “proof” is a perfect example of his incompetence at poker logic” and on and on. This is juicy stuff!

All I can say is, between the two of them, someone has got to know what is going on here! All we want to know is how to win a bloody tournament! It seems to me that elements of both strategies are needed to win tournaments. Take a look at players like Daniel Negreneau, Erick Lindgren, Gus Hansen, Greg Raymer or Gavin Smith. They have often made some amazing lay downs to aggressive opponents, but I more often see them playing stuff like QJos, 57s, KTs and even more rubbish hands to not just one raiser, but two! These guys truly understand, like Arnold Snyder, that if you laid down like Sklansky does, you are just not going to see many final tables. By the way, have you seen David Sklansky at a final table recently?

All of the above tournament players, who are definitely more tuned into Snyder’s slant have won big, and won often. Yes, I want some of that.